Patient Group Meeting Minutes: July 2024

The minutes of the July 2024 Patient Group meeting are below.

12th July 2024

Location: Headlands Surgery, Kettering

Attendees

Alice Grant - Patient Services Manager
Pauline Brand - Co-Secretary/Deputy Chair
Violet Connellan - Co-Secretary
Hugh Macdonald - PPG Member
Peter Key - PPG Member 
Oonagh Bryant - PPG Member
Gill Poppleton - PPG Member
Nick Manns - PPG Member
Margaret Woodcock - PPG Member
Peter Woolliscroft - Chair

1. Welcome and Introduction

• The Chair PW welcomed everyone to the meeting. He thanked PB for deputising during his absence. Noted that MB Area Manager and Dr AH will be joining the meeting. 
   MB joined at 13.35 Dr AH unable to attend. 

2. Apologies

Violet Connellan - Co-Secretary
Tony Morgan - PPG Member
Valerie Peel - PPG Member
Gill Poppleton - PPG Member

3. Minutes of Previous Meeting

• The Minutes of the last meeting were accepted as correct.

4. Matters Arising

• Attendance of Communication Officers AG reported that the Communication Officers would not be attending any PPG meetings. There were only two working across all the sites in Northamptonshire. Any advice could be obtained remotely via email.
• Information for Communication Officers The PPG would produce ideas/examples of what was required and send to AG for approval. The Communication team would physically build promotional material and newsletters and send to the PPG to edit and /or review.
• PPG postcard PB had produced a draft outline for a postcard to promote the PPG. She  noted that there was limited availability of any online templates however online companies could produce postcards at a reasonable price e.g. 50 for £14.99,250 for £22.99.
• PB will send draft design to PW so that some illustrations can be added.
• Update PPG Web site The Web page now contains the names of all PPG members plus two sets of minutes. Further amendments to the Web page are planned to include the Fundraising event in September. An events tab will also be added. Minutes will be approved electronically by PW and AG before being added to the web page.
• Leaflets in different languages Agreed that leaflets for the PPG be available in Ukrainian, Polish, Urdu and Bengali. The PPG will discuss whether other languages are  required. AG can  use the surgery database to identify numbers speaking each language.
• Contact Rotary and Lions.PK had made progress. Rotary requires further information but has no objection to advertising the coffee morning. They may donate  a prize for the raffle. No contact yet with the Lions.
• HM to forward information re Northamptonshire Community Foundation to PB. Information now passed on  to PK
• Raffle ticket sale, rules, and guidance. PK reported that there did not appear to be any issues regarding holding a raffle, but AG will ask Chief Executive for final approval. Cash donations could also be made on the day.
• Teddy bear and Jellybean jar. AG has jar and teddy bear. She will purchase jellybeans nearer the event.
• Notice board in Waiting Room  The notice board has been ordered. PPG members will meet with surgery staff  on 5th August  at 2pm to complete display.
• Pop-up banner.  AG and PB outlined the background to the request for a pop-up banner. MB will investigate if  this can be purchased for the PPG.
• Pharmacist to be invited to a PPG meeting. PPG will identify dates for future meetings so that an invitation can be sent to the pharmacist who works on Mon, Tues, Thursday, and Friday.
• Surgery statistics-awaiting permission to share with the PPG members.
• PPG ID badges-awaiting delivery as first order was of poor standard.

All Action points have been added to the Action Log.

5. Fundraising event progress

• Discussed in item 4.

6. Communication/ promoting PPG

• Discussed in item 4.

7. Survey Topic

• PW noted that this item had been carried forward over several months. It will be added to the  Agenda for the Communications Meeting on 12th August.

AOB

• Text messages. A brief discussion took place regarding the content of text messages. AG reported that there had been some changes to the content. 
• Blood tests. There was some concern expressed regarding the availability of blood tests in the surgery, KGH and at Northants Council Offices. More blood tests were being requested,  and the local  population was increasing which meant capacity was reached very quickly. PB will raise the issue of availability of blood tests in KGH at the Council of Governors meeting at KGH.

Date and time of next meeting Monday 12th August 2pm.
Tuesday 27th August 2pm General PPG Meeting